Webinar 29: Emergencies, Rush Jobs, and Unexpected Situations: How to Manage Crises Without Ruining Your Day
As much as we try to structure our work time, there’s no scheduling the unexpected. The best that you can do with disruptions is to deal with them as they appear—or, in some cases, to learn to manage the people who cause them. If your boss insists that everything he gives you is top priority, then how do you decide which project is Priority One?
That requires a different approach than determining how an urgent request for a report revision will fit into the work queue. Whatever the case, the real test of a work process is not how well it works when things are going smoothly; it’s how well it performs when it’s hit with unscheduled disruptions.